Using Codes of Conduct to Resolve Legal Disputes

Abstract

We illustrate the current application of CoCs (codes of conduct) with a fictional enterprise resource planning (ERP) system implementation failure that is a compilation of real-life cases.  Subject to binding panel arbitration, the plaintiff and defendant in the case presented conflicting interpretations of the same facts: From the plaintiff's perspective, the defendant failed to migrate the ERP system as promised; the defendant countered that defective and poor-quality data delayed the migration.  Using ACM/IEEE-CS CoC as a reference, expert testimony convinced the arbitration panel that the defendant's position was untenable, and the panel accordingly awarded the plaintiff a multimillion-dollar judgment.  

Reference

Aiken, P. H. et al. "Using Codes of Conduct to Resolve Legal Disputes" IEEE Computer ISSN: 0018-9162 April 2010 43 (4): 29-34.

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